When asked for the type of device select Mobile phone.Follow the onscreen prompt to add a new device.You can use a mobile device without having to install an app. Other authentication options SMS (text message) See the Other authentication options tab for more information on using these methods or contact the Library & IT Help Desk to discuss them further. Hard token (available to request if the Duo Mobile app or SMS text message isn't an option).Where the Duo Mobile app isn't appropriate, there are other options available: See the Help & troubleshooting tab for further guidance on using the Duo Mobile app.

The following video demonstrates using the Duo Mobile app to log in: Tap to accept the confirmation that is sent to your mobile phone or tablet.Log in to the system that you wish to use with your username and password.If you're a member of staff who doesn't want to use your mobile device for Duo 2FA, or if you have accessibility requirements which make using the mobile app difficult, please contact the Library & IT Help Desk to discuss other options. iOS and watchOS (iPhone, iPad and Apple Watch).Some Huawei devices can't access the Google Play Store to download the Duo Mobile app so will need to use the SMS (text message) option.You can register your mobile phone or tablet with the Duo SelfService Console yourself:Īs part of the registration process you will be prompted to install the free Duo Mobile app.

Or reactivate the Duo Mobile app using your phone number. If you change your phone you can use Duo Restore to recover access to your Duo account. All staff and students can register for Duo two-factor authentication.

Install duo app on computer